(Quick Fix) Paramount Plus Not Working On Samsung TV
The Paramount Plus app always entertains me. I feel overwhelmed watching movies and TV shows on my big-screen Samsung TV.
However, sometimes it stops working, which makes the moment unpleasant.
But no more worries, I’m here to bring your entertainment back. Here is a quick solution to fix if Paramount Plus not working on Samsung TV.
- Turn off the TV and unplug the power cord.
- Wait for 30 seconds.
- Plug in your TV and turn it On.
- This soft power reset will fix the error, and the app will start working.
- Now open the Paramount Plus app and start streaming.
Power cycling your TV is the quickest thing you can do to fix the Paramount Plus app issues. And most of the time, this method solves the problem.
Still, sometimes, the app doesn’t work, and the issue can be either in the App itself or the Samsung TV.
Whatever the reasons, I’ve mentioned each possible solution that will help you fix the problem. Read the article completely so you don’t miss the important steps.
Remember! Smart TVs contain cookies and app caches. Which sometimes creates a hazard in starting the app. So clearing the app cache can fix the Paramount app not working error. Below I’ll discuss how to clear the app cache on Samsung TV. |
Can You Play Paramount On Samsung TV?
You can only connect Samsung TV to Paramount App if it has a Tizen Operating system. All the Samsung TV models launched in 2017 or later on have a Tizen operating system.
So if you’ve got a smart TV launched after 2017, the app will work successfully.
However, the older TVs may not play Paramount Plus.
Ensure You’re Logged In Paramount Plus
You must log in to the Paramount Plus app on your TV. If you’re not logged in, the app will not play anything.
Here are some steps on how to log in to Paramount Plus on Samsung TV:
- Turn on the TV, and open the app. Click on Sign Up.
- After signing up, you need an access code to proceed. To get the access code, click “paramountplus.com/samsungtv.” on this page, enter your mail, and get the code.
- After that, choose the Paramount Plan and click on Continue.
- Create your account, save the password, and other details.
- Then confirm your payment, and you’ll get a Paramount Premium subscription.
Following this way, you can activate Paramount Plus on Samsung TV.
However, if you have the latest TV model and a premium subscription to the app, it still needs to be fixed.
Below are a few reasons for this and how to fix those errors.
Reminder: A premium Paramount+ subscription is required to stream it on Samsung TV. If you don’t get a premium plan, it will never work.
Why Paramount Plus Not Working On Samsung TV – Let’s Fix
1. The Paramount+ Server Is Down
All streaming apps are controlled through a backend server. These servers contain app data and run the app with technical features.
However, sometimes these servers get down due to extra loading on the app or internal server errors.
To ensure whether the server is down, you can use any website on Google.
One recommended website is DownDetector which can help you check the server data.
This app helps check the app’s working stats for the last 24 hours.
If there is a problem in the app server, you can only wait for its stability. Because you’re not the only person who will face this issue, all those users connected to that specific server will face a problem.
However, you can contact Paramount Plus customer support and tell them to fix the problem ASAP.
2. An Unstable Internet Connection
A stable and fast-speed internet is all you need to stream online.
If there is a minor issue in internet stability, the app will stop working, or if it plays a video, the quality will decrease.
So what to do if the internet connection is down? If the internet is slow, follow the steps to troubleshoot.
- Turn off the Wi-Fi router and unplug it.
- Wait for at least 1 minute and give it time to reset.
- Then plug in the router and turn on the power switch.
- This should reset the router and connect to the internet.
Important! To ensure whether there is an issue with the internet, you must check your other devices’ connections. Try streaming something on your mobile or Alexa devices. The issue might be in Samsung TV network settings if they work perfectly. |
At the same time, issues can occur in the Samsung TV network. Here are a few steps to reset network settings on Samsung TV.
- Take the Samsung remote and go to Menu.
- Click on Settings and then go to General.
- Tap on the Network option.
- From here, you can Reset the Network.
After resetting your Wi-Fi network, you may need to enter your password to connect your Tv to the network. Enter a password, and the TV will connect to the wifi.
3. The Paramount App Or Samsung TV Has Outdated Software
One of the primary reasons you might be experiencing issues is that the Paramount Plus app on your Samsung TV needs updated software.
It might be time if you still need to update your Samsung TV or the app.
Here’s how you can check:
To update your Samsung TV;
- Select Settings from the home menu.
- From there, choose Support and then Software Update.
- Finally, select Update Now and wait for the process to finish.
To update the Paramount Plus app;
- Go to the App Store on your Samsung TV and select Update.
- You can also check for updates on your smartphone or tablet and install them if necessary.
4. Clear Paramount App Cache
Paramount Plus app cache refers to temporary data stored on a Samsung TV when using the streaming service.
This cache helps the app run efficiently by storing information such as user preferences and recently viewed content.
However, this cache can become cluttered or corrupted over time, leading to streaming issues.
Clearing the app cache on a Samsung TV can resolve these problems and improve the performance of Paramount Plus.
Here are quick steps to clear the Paramount+ cache on Samsung TV.
- Go to the Home Menu on your Samsung TV.
- Select Settings.
- From there, choose Apps.
- Find the Paramount Plus app and select it.
- Then, choose Storage and select the option to Clear Cache.
- Restart your Samsung TV and try opening the app again.
5. Samsung Smart Hub Not Working
Samsung Smart Hub provides a platform for accessing various streaming apps, including Paramount Plus, on Samsung TVs.
It offers a user-friendly interface and convenient navigation to enjoy content seamlessly.
However, software glitches or outdated versions of Smart Hub can cause compatibility issues with Paramount Plus, leading to the app not working properly on Samsung TVs.
To fix this issue, try the following:
- Open Menu on your Samsung TV and select Settings.
- Choose General and select Reset.
- Choose Reset Smart Hub and enter your PIN code if prompted.
- Wait for the process to finish.
- Once the reset is complete, sign in to your Samsung account and try opening the Paramount Plus app again.
Watch This Video To Learn how to Fix the Paramount+ Not working problem
Want A Quick Fix? Contact Customer Support
Problems can occur from any side, from the Paramount Plus app or within the TV.
First, ensure the fault, and contact its customer support.
You can visit the Samsung website to contact their support. Similarly, you can visit the Paramount+ website to contact them.
Describe your problem and tell them what methods you tried to fix, but they didn’t work.
The support team will guide you and help you find the solution.
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Conclusion
Watching your favorite shows or movies on Paramount Plus is a great way to unwind after a long day.
However, it can be frustrating when the Paramount Plus not working on Samsung TV.
Following these simple steps, you can fix common issues when using the app, from clearing the cache to updating your software.
Don’t let technical difficulties get in the way of your binge-watch sessions. Try these solutions to enjoy your favorite content smoothly on Paramount Plus on your Samsung TV.